Terms of Use

IntellixCore Ltd – Terms of Use

Effective Date: 1 January 2025

1. Introduction 

Welcome to IntellixCore Ltd (“Company,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access and use of: 

  • The IntellixCore AI Orchestration Platform (“Platform”) 
  • Retail AI trial and agent creation services 
  • Enterprise AI Licensing & Deployment 
  • Bootcamps, Immersion Workshops, and consulting services 

By accessing or using our Website, Platform, or Services, you agree to comply with these Terms. If you do not agree, please do not use our services. 

For questions, contact us at: 
Email: info@intellixcore.com 
Address: 54 Wilmington Road, Quinton, Birmingham B32 1DU 

 

2. Definitions 

  • “User” – Any person or entity accessing the Website or Platform. 
  • “Retail User” – An individual using the Retail AI trial services to create and test AI agents. 
  • “Enterprise Client” – A business or entity licensing and deploying the IntellixCore AI Platform for commercial use. 
  • “X-Agent” – AI-driven agents deployed within the Platform for automation and AI-driven operations. 
  • “Bootcamps & Workshops” – Training events held by IntellixCore to educate businesses on AI transformation. 
  • “Data Processor” – Typically, an Enterprise Client managing its AI model and business data. 
  • “Data Controller” – IntellixCore Ltd, responsible for platform-wide governance. 

 

3. Access and Use of the Website 

3.1 Permitted Use 

Users may: 

  • Browse and register for Bootcamps & Workshops 
  • Request a demo of the IntellixCore Platform 
  • Access publicly available content and blog posts 

3.2 Prohibited Activities 

  • No unauthorized data scraping or AI model training 
  • No misuse of Bootcamp registration data 
  • No unlawful use, hacking, or service disruption 
  •  

4. Retail AI Platform Trial Users 

Retail Users may: 

  • Test AI-based X-Agents and workflows 
  • Use the trial for non-commercial purposes 
  • Delete their AI agents after testing 
Trial AI agent data will be removed after the trial period unless users opt for an enterprise upgrade. 

 

5. Enterprise Licensing & Deployment 

Enterprise Clients must agree to: 

  • License terms, usage limits, and deployment scope 
  • Manage their own AI workflows and model security 
  • Comply with data protection laws for any business data processed 
IntellixCore Ltd acts as the Data Controller, while Enterprise Clients act as Data Processors for their AI models. Custom AI deployments are governed by separate licensing agreements. 

 

6. Bootcamps & Immersion Workshops 

Users registering for Bootcamps or Immersion Workshops provide: 

  • Contact details for participation 
  • Business insights to tailor AI transformation discussions 
We do not sell or misuse event registration data. Users may opt out of future communications. 

 

7. AI Model Training & Data Privacy 

Users agree that: 

  • Retail Users’ AI data will not be used for external AI training 
  • Enterprise Clients fully control their AI models and business data 
  • Data sharing policies must be defined by Enterprise Clients 
Users must not attempt to extract LLM models or reverse-engineer AI agent logic within the Platform. 
Disclaimer: AI-generated outputs from IntellixCore do not constitute legal, financial, or business advice. Users assume all responsibility for verifying such content before use. 

 

8. Security & Compliance 

  • Encryption: Data is encrypted at rest and in transit. 
  • Access Control: Role-Based Access Control (RBAC) is enforced. 
  • Auditing & Compliance: Regular security reviews and monitoring are conducted. 
Enterprise users must comply with GDPR, CCPA, and other applicable data regulations when deploying AI models. 

 

9. Cookies & Tracking (Consent-Based Processing) 

We use cookies to: 

  • Enhance website performance and usability 
  • Track anonymized user activity for service improvements 
Users can manage cookies via browser settings. 

 

10. Enterprise Licensing & Data Processing 

For enterprise licensing, the following applies: 

  • IntellixCore Ltd (Data Controller): Manages platform security and governance 
  • Enterprise Client (Data Processor): Controls AI model data and user interactions 
  • Clients must comply with industry data regulations (e.g., GDPR, CCPA). 

 

11. Third-Party Services & Integrations 

  • AI & Third-Party APIs: Use of third-party AI integrations and APIs (e.g., OpenAI, Google Cloud) is subject to the respective third-party terms of service. IntellixCore Ltd is not responsible for third-party data handling. 
  • Druid AI Integration: The Platform integrates with Druid AI Conversational Agents for enterprise chatbot automation. 
  • Users acknowledge that third-party services have their own terms, and IntellixCore Ltd is not responsible for their policies. 

 

12. Intellectual Property 

  • All rights to the IntellixCore Platform and AI models belong to IntellixCore Ltd. 
  • Users may not copy, modify, distribute, or create derivative works without permission. 
  • Enterprise Clients own their custom AI agent configurations but not the underlying AI orchestration technology. 
  • Unauthorized AI model extraction, reverse engineering, or replication is strictly prohibited. 

 

13. Limitation of Liability 

To the fullest extent permitted by law: 

  • We are not liable for indirect, incidental, or consequential damages. 
  • We do not guarantee AI outputs or business performance improvements. 
  • AI agents are deployed at users’ discretion and responsibility. 
Enterprise Clients assume full responsibility for AI automation risks within their business processes. 

 

14. Termination & Suspension 

We reserve the right to suspend or terminate services if: 

  • A user violates security, compliance, or ethical AI policies 
  • An enterprise client fails to pay licensing fees 
  • A user engages in fraudulent, unauthorized, or unethical activity 
Termination for Regulatory Non-Compliance: IntellixCore Ltd reserves the right to suspend or terminate accounts for regulatory non-compliance, including violations of AI ethics, GDPR, or CCPA, with or without prior notice. 

 

15. Representations and Warranties 

Each Party represents and warrants that: 

  • It has the legal authority to enter these Terms and use the Platform. 
  • Its use of the Platform will not violate any applicable law or infringe upon any third-party rights. 
  • Any Customer Data provided by Enterprise Clients does not breach any obligations to third parties. 

 

16. Indemnification 

  • By IntellixCore Ltd: We will indemnify and hold harmless our users against claims arising from our breach of these Terms or infringement of third-party rights, except where such claims result from modifications made by users or misuse of the Platform. 
  • By the User/Enterprise Client: Users agree to indemnify and hold IntellixCore Ltd harmless from any claims arising from their use of the Platform in violation of these Terms or applicable laws. 

 

17. Government Matters 

Users may not remove or export the Platform or any related technology in violation of export control laws. The Platform is deemed a commercial item, and any government use is subject to compliance with applicable export regulations. 

 

18. Relationship of the Parties 

The Parties are independent contractors. Nothing in these Terms shall be construed to create an agency, partnership, joint venture, or employment relationship between the Parties. 

 

19. Additional Clauses 

19.1 AI-Generated Outputs Disclaimer 

AI-generated outputs from IntellixCore do not constitute legal, financial, or business advice. Users assume full responsibility for verifying such content before use. 

19.2 Use of Artificial Intelligence 

Users acknowledge that the Platform integrates advanced AI Technology, including LLMs, to build and deploy X-Agents. Users are responsible for ethical and appropriate use of AI outputs and must exercise independent judgment in all decisions. 

19.3 Third-Party API Responsibilities 

Third-party AI integrations and API use (e.g., OpenAI, Google Cloud) are subject to the respective third-party terms of service. IntellixCore Ltd is not responsible for the data handling practices of these third parties. 

19.4 Feedback 

Any feedback provided by users regarding the Platform may be used by IntellixCore to improve its services. By providing feedback, you grant IntellixCore a non-exclusive, worldwide, royalty-free license to use, modify, and incorporate the feedback. Feedback is not considered Confidential Information. 

 

20. Notices 

All notices under these Terms must be in writing and sent to the address provided in your registration or on our Website. Notices will be deemed given when: 

  • Delivered personally; 
  • Sent by registered mail (three days after mailing); 
  • Sent by email with receipt confirmation; or 
  • Delivered via an internationally recognized overnight courier (one day after dispatch). 
    Each Party may update its notice address by providing written notice to the other Party in accordance with this Section. 

 

21. Complete Agreement, No Waiver & Severability 

21.1 Complete Agreement 

These Terms, together with any documents expressly incorporated by reference, constitute the entire agreement between the Parties with respect to the subject matter herein and supersede all prior understandings or agreements. 

21.2 No Waiver 

Failure by either Party to enforce any provision of these Terms shall not be deemed a waiver of future enforcement. 

21.3 Severability 

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect. 

 

22. Updates to These Terms 

These Terms of Use may be updated periodically. Material changes will be posted on our Website. Your continued use of our services indicates acceptance of any updates. 

 

23. Governing Law & Dispute Resolution 

  • These Terms shall be governed by and interpreted under the laws of England and Wales. 
  • Any disputes shall be resolved through binding arbitration in the UK courts. 

 

24. Contact Us 

For privacy concerns, AI data requests, or any inquiries regarding these Terms, please contact: 
Email: info@intellixcore.com 
Address: 54 Wilmington Road, Quinton, Birmingham B32 1DU 
For data protection matters, contact our Data Protection Officer (DPO) at dpo@intellixcore.com.