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Central and local government Agentic Workers for benefits assessment, policy drafting, procurement compliance and citizen services — with full auditability.
Agent Workspace
Public Services Agent Workspace
Benefits Assessment
Eligibility & case processing
Policy Drafting
Automated policy & guidance
Procurement
Compliance & contract review
Citizen Services
Query handling & triage
Use Cases
Processes benefit applications by collecting supporting evidence, assessing eligibility against current rules, and generating decision-ready case summaries for officer review — reducing assessment time while maintaining audit quality.
Assists policy teams in drafting guidance documents, consultation responses and legislative commentary — synthesising existing policy, legal precedent, and stakeholder feedback into structured drafts for review.
Reviews procurement documentation against regulatory requirements, flags non-compliant clauses, tracks supplier obligations and generates audit-ready compliance reports for every contract.
Handles high-volume citizen enquiries across web, phone, and email channels — providing accurate, policy-compliant responses and routing complex cases to the right team with full context.
Manages Freedom of Information requests and ministerial correspondence end-to-end — tracking deadlines, retrieving relevant documents, drafting responses and maintaining the full audit trail for disclosure review.
Aggregates KPI data from multiple systems, produces management information reports and generates evidence packs for board, ministerial, and public reporting — keeping governance current and transparent.
Governed Agentic Workers designed for the audit, compliance, and transparency requirements of public sector organisations.