Privacy Policy

IntellixCore Ltd – Privacy Policy

Effective Date: 1 January 2025

1. Introduction 

Welcome to IntellixCore Ltd (“Company,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you: 

  • Register for Bootcamps, Immersion Workshops, and Platform Demos 
  • Use the Retail AI Platform for AI agent creation and trials 
  • License and deploy the IntellixCore AI Orchestration Platform (AIOP) as an Enterprise Client 

About IntellixCore: 
IntellixCore is an Agentic AI Orchestration Platform that enables businesses to configure, deploy, and manage AI-driven X-Agents for enterprise transformation, automation, and workflow optimization. Enterprise deployments involve customization, and data processing obligations are covered in commercial agreements. 

For inquiries regarding this policy, contact us at: 
 Email: info@intellixcore.com 
 Address: 54 Wilmington Road, Quinton, Birmingham B32 1DU 

 

2. Information We Collect & Legal Basis for Processing 

We collect personal data under the following legal bases: 

  • Contractual Necessity (e.g., enterprise licensing agreements, event registration) 
  • Legitimate Interest (e.g., improving AI models, security, fraud prevention) 
  • Consent (e.g., marketing communications, cookies, demo requests) 
  • Legal Obligation (e.g., compliance with regulatory requirements) 

2.1 Website & Event Registration Data 

Legal Basis: Legitimate Interest (Website Performance & Event Management) 

  • Contact Information: Name, email, phone number 
  • Business Information: Company name, job title, industry 
  • Usage Data: IP address, browser type, pages visited 

2.2 Retail AI Platform Users 

Legal Basis: Contractual Necessity (Providing AI Trials) 

  • Login Information: Name, email, account preferences 
  • AI Agent Data: Configurations and interactions with trial AI models 

2.3 Enterprise Licensing & AI Deployment 

Legal Basis: Contractual Necessity (AI Platform Licensing & Customization) 

  • Organization Details: Business name, admin contacts, deployment scope 
  • User Authentication & Permissions: Secure login credentials, access logs 
  • AI Model Interactions & Customization: Configuration of X-Agents, AI workflows, and integrations 

2.4 Information from Third Parties 

We may maintain pages on social media platforms (e.g., LinkedIn) and other third-party platforms. When you interact with these pages, the respective platform provider’s privacy policy applies. 

 

3. Automatic Data Collection & Tracking Technologies 

We and our service providers may automatically log information about you, your computer or mobile device, and your interactions with our Website, Platform, communications, and other online services, including: 

3.1 Device Data 

  • Operating system type and version, manufacturer and model 
  • Browser type, screen resolution, RAM, disk size, CPU usage 
  • Device type (e.g., phone, tablet), IP address, unique identifiers 
  • Language settings, mobile carrier, radio/network information (WiFi, LTE, 4G) 

3.2 Online Activity Data 

  • Pages viewed, browsing history, navigation paths, session duration 
  • Access times, clickstream data, user interactions with marketing emails 

3.3 Tracking & Analytics Tools 

We use cookies and similar tracking technologies to collect anonymized data and enhance user experience: 

  • Cookies: Store information or settings in your browser 
  • Web Beacons & Pixel Tags: Track email opens and content interactions 
  • Local Storage (HTML5): Store larger amounts of data for web applications 
  • Google Analytics: Track website trends without identifying individuals 

Users can manage cookies via browser settings or opt out of tracking (see Section 8). 

 

4. How We Use Your Data 

4.1 Service Delivery & Platform Access (Contractual Necessity) 

  • Enable access to Bootcamps, Workshops, and Platform Demos 
  • Allow users to trial AI agents via the Retail AI Platform 
  • License and configure the IntellixCore AI Platform for enterprise clients 

4.2 Communication & Support (Legitimate Interest) 

  • Respond to inquiries and provide customer support 
  • Send platform notifications, service updates, and security alerts 

4.3 Marketing & Engagement (Consent-Based Processing) 

  • Send AI product updates, Bootcamp invites, and industry insights 
  • Users may opt out of marketing communications at any time 

4.4 Research & Development (Legitimate Interest) 

  • Improve AI patterns, orchestration, and automation capabilities 
  • Conduct internal research and performance analytics 

Enterprise clients control their own AI model data processing policies. 

 

5. Data Sharing & Third-Party Services 

We do not sell personal data but may share limited information for service delivery: 

5.1 Service Providers (Contractual Necessity) 

We use third-party providers for: 

  • Cloud Hosting & Storage: Google Cloud Platform 
  • Payment Processing: Secure third-party payment processors 
  • Event Registration & CRM: Platforms for managing Bootcamps & Workshops 

5.2 Business Partners & System Integrators (Legitimate Interest) 

  • Implementation partners assisting clients with AI deployments 
  • Technology partners, such as Druid AI, for chatbot integrations 

5.3 Legal & Compliance (Legal Obligation) 

  • Disclosures as required by law enforcement or regulatory authorities 

 

6. Data Security & Retention 

6.1 Security Measures 

 Encryption: Data is encrypted at rest and in transit 
 Access Control: Role-Based Access Control (RBAC) is enforced 
 Auditing & Compliance: Regular security reviews and monitoring 

6.2 Retention Periods 

  • Website & Event Data: 12 months 
  • Retail AI Platform Data: Deleted after trial expiration 
  • Enterprise Licensing Data: Retained for the contract duration plus 6 years 

Enterprise clients are responsible for securing their own AI model data. 

 

7. Children’s Privacy 

Our services are NOT intended for users under 16. We do not knowingly collect personal information from children. If a child under 16 provides personal data, we will delete it immediately. 

 

8. Cookies & Tracking (Consent-Based Processing) 

We use cookies to: 

  • Enhance website performance and usability 
  • Track anonymized user activity for service improvements 
  • Users can manage cookies via browser settings. 

 

9. Enterprise Licensing & Data Processing 

For enterprise licensing, the following applies: 

  •  IntellixCore Ltd (Data Controller): Manages platform security and governance 
  •  Enterprise Client (Data Processor): Controls AI model data and user interactions 
  • Clients must comply with industry data regulations (e.g., GDPR, CCPA). 

 

10. Bootcamps & Immersion Workshops 

Users registering for Bootcamps or Immersion Workshops provide: 

  •  Contact details for participation 
  •  Business insights to tailor AI transformation discussions 
  • We do not sell event registration data. Users may opt out of future communications. 

 

11. Retail AI Platform Trial Users 

For individuals testing the Retail AI Platform: 

  • AI-generated data may be deleted after the trial period 
  • Users may export or remove AI agents at any time 
  • This ensures compliance with data minimization principles. 
  •  

12. User Rights & Opt-Out Choices 

Users can: 
Access and correct personal data 

  • Request data deletion 
  • Opt out of marketing emails 
  • Manage AI model interactions 

To exercise these rights, please contact info@intellixcore.com. 

 

13. Updates to This Policy 

We may update this Privacy Policy periodically. Material changes will be posted on our Website. Your continued use of our services indicates acceptance of any updates. 

 

14. Contact Us 

For privacy concerns, AI data requests, or data rights inquiries, please contact: 
 Email: info@intellixcore.com 
 Address: 54 Wilmington Road, Quinton, Birmingham B32 1DU 
For data protection matters, contact our Data Protection Officer (DPO) at dpo@intellixcore.com.