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Effective Date: 20 April 2026
This Privacy Policy explains how IntellixCore Ltd ("IntellixCore", "we", "us", "our") collects, uses, stores, and protects personal data in connection with: • www.intellixcore.ai and all associated web pages ("Website") • The IntellixCore AI Orchestration Platform ("Platform") • AI Agents and Agentic Workers deployed through the Platform, including the Deep Research Tax Agent and other domain-specific agents • Retail and individual subscription services, including free trials • Enterprise AI Licensing, Deployment, and Integration Services • Bootcamps, Immersion Workshops, and professional consulting services IntellixCore Ltd is a company registered in England and Wales. Contact: info@intellixcore.com · 167–169 Great Portland Street, 5th Floor, London, W1W 5PF This Policy should be read alongside our Terms of Use, which govern how you may use the Platform and our Services.
PLEASE READ THIS SECTION CAREFULLY. IntellixCore operates AI Agents and Agentic Workers that process inputs you provide to generate outputs. When using any AI Agent on the Platform — including the Deep Research Tax Agent — you should be aware of the following: 2.1 Nature of AI Processing AI Agents process the prompts, documents, and data you submit. The quality and accuracy of outputs depends on the information you provide. Agents may produce incorrect, incomplete, or outdated outputs, particularly where: • Prompts are unclear, ambiguous, or lacking sufficient context • Relevant facts or documents have not been included • The query involves nuanced professional judgement Please review all outputs carefully and verify their accuracy before relying on them for any purpose. 2.2 Input Data Any data — including personal data or client data — that you include in prompts or uploaded documents is processed by the Platform in order to generate the requested output. You are responsible for ensuring that you have the right to submit any such data, and that doing so complies with applicable data protection laws. 2.3 No Training on Your Data IntellixCore does not use your queries, outputs, session data, or uploaded documents to train, fine-tune, or improve any AI model.
3.1 Website & Event Registration (Legitimate Interest) Name, email address, phone number, company name, job title, industry sector, IP address, browser type, and pages visited. 3.2 Retail AI Platform Users (Contractual Necessity) Login credentials (name, email, account preferences), AI Agent queries and prompts, session outputs, and usage data. 3.3 Enterprise Licensing & Deployment (Contractual Necessity) Organisation details, user authentication and permissions, AI Agent configurations, custom workflow data, and business data processed through the Platform. 3.4 Bootcamps & Workshops (Legitimate Interest) Name, email, job title, company, and professional background for event administration. 3.5 Automatically Collected Data Device and browser information (OS type, screen resolution, browser version), IP address, session duration, pages visited, clickstream data, and interaction data collected via cookies and analytics tools including Google Analytics. 3.6 Third-Party Sources Publicly available professional information from platforms such as LinkedIn, subject to their own privacy policies.
Service Delivery & Platform Access (Contractual Necessity): Enable access to the Platform, AI Agents, free trials, Bootcamps, and enterprise services. AI Agent Operation (Contractual Necessity): Process your prompts and input data through AI Agents to generate requested outputs. Your data is processed in real time to fulfil each request and is not retained beyond the periods set out in Section 7. Communication & Support (Legitimate Interest): Respond to enquiries, provide technical support, and send platform notifications and security alerts. Marketing & Engagement (Consent): AI product updates, Bootcamp invitations, and industry insights. You may opt out at any time by emailing info@intellixcore.com or clicking "unsubscribe" in any marketing email. Product Development (Legitimate Interest): Aggregate, anonymised usage analytics to improve the Platform, AI Patterns Library, and orchestration capabilities. Individual query content is not used for this purpose.
Some IntellixCore AI Agents are offered as straightforward cloud-hosted solutions accessed via subscription. Example — Deep Research Tax Agent (Cloud) The Deep Research Tax Agent is available as a standalone cloud service. Users access the agent via a web interface hosted on IntellixCore's Azure infrastructure (UK data residency). Queries are processed in the cloud, outputs are returned to the user, and session data is retained for up to 60 days before automatic deletion. In this model: • IntellixCore acts as Data Controller for platform governance and user account data • The user is responsible for any personal or client data included in prompts • No custom infrastructure or on-premise deployment is required • The agent operates within IntellixCore's standard security and compliance framework This model is designed for individual professionals and small teams seeking immediate access to AI research capabilities without infrastructure complexity.
For organisations wishing to licence the IntellixCore Platform for enterprise-wide deployment or to build and deploy complex multi-agent workflows, a formal commercial agreement is required. 6.1 End User Licence Agreement (EULA) Enterprise Clients must enter into an End User Licence Agreement (EULA) with IntellixCore Ltd. The EULA governs usage rights, restrictions, deployment scope, and intellectual property terms applicable to the licensed Platform. 6.2 Data Processing Agreement (DPA) Where Enterprise Clients process personal data through the Platform — whether employee data, client data, or third-party data — a Data Processing Agreement (DPA) will be required in accordance with UK GDPR (and EU GDPR where applicable). The DPA sets out the roles and obligations of IntellixCore (as Data Processor in this context) and the Enterprise Client (as Data Controller for their own data). 6.3 Deployment Types IntellixCore offers three deployment models to suit different organisational requirements: Cloud (Managed SaaS) The Platform is hosted and managed entirely by IntellixCore on Azure infrastructure with UK data residency. This is the fastest route to deployment and is suitable for most enterprise use cases. Security, updates, and compliance controls are managed by IntellixCore. Hybrid Core orchestration and model logic is hosted on IntellixCore's cloud infrastructure, while specific data processing or integration components may be deployed within the client's own environment. This model is suited to organisations with data residency requirements or existing on-premise systems that need to connect with AI agents. On-Premise The IntellixCore Platform is deployed entirely within the client's own infrastructure. This provides maximum control over data, network boundaries, and compliance obligations. On-premise deployments are subject to bespoke scoping, configuration, and support agreements. Contact info@intellixcore.com to discuss which deployment model is appropriate for your organisation.
Retail Platform Users (including free trials): • Session data, queries, and outputs are retained for up to 60 days from the date of each session • Users may access their conversation history via the Platform sidebar during this period • After 60 days, all session data is permanently and automatically deleted • Users may request earlier deletion by contacting info@intellixcore.com Website & Event Data: • Contact and registration data: retained for up to 12 months from last interaction Enterprise Licensing Data: • Retained for the duration of the contract plus 6 years, in accordance with legal and regulatory requirements Marketing Data: • Retained until you unsubscribe or request deletion
The Platform is built on Azure-native infrastructure with UK data residency. Our security measures include: • Encryption of all data at rest and in transit • Role-based access controls (RBAC) limiting access to authorised users • Session isolation — data is not shared between users or organisations • Regular security reviews, penetration testing, and monitoring • ISO 27001-aligned information security controls Enterprise Clients are responsible for implementing appropriate access controls, governance, and security measures within their own organisation and for any data they process through the Platform.
Service Providers: Cloud infrastructure (Microsoft Azure, UK data residency), payment processors, CRM and event management platforms. All providers are subject to appropriate data processing agreements. Business Partners & Implementation Partners: System integrators and implementation partners assisting with enterprise deployments, bound by confidentiality and data protection obligations. Legal & Regulatory: We may disclose data where required by law, court order, or regulatory authority. We do not sell personal data to third parties. We do not use your data to train AI models.
All Platform data is stored and processed within the UK (Azure UK South region) by default. Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) or equivalent mechanisms, in accordance with UK GDPR requirements.
We use cookies and similar tracking technologies for: • Essential site functionality and security • Analytics (Google Analytics — aggregated, non-personal) • Marketing and retargeting (where consent is given) You may manage cookie preferences via your browser settings or our cookie consent tool. Disabling certain cookies may affect Platform functionality.
Our Website, Platform, and Services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that data has been collected from a person under 16, it will be deleted immediately.
Under UK GDPR, you have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your data ("right to be forgotten") • Restrict or object to processing in certain circumstances • Data portability (where technically feasible) • Withdraw consent for marketing communications at any time To exercise any of these rights, contact: info@intellixcore.com You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices. Material changes will be communicated via the Website. Continued use of the Platform or Website following publication of an updated Policy constitutes your acceptance of the changes.
For questions about this Policy, your data, or to exercise your rights: Email: info@intellixcore.com Address: IntellixCore Ltd, 167–169 Great Portland Street, 5th Floor, London, W1W 5PF Data Protection Officer: info@intellixcore.com
Committed to Your Privacy — Contact info@intellixcore.com with any questions.